Returns & Exchanges

At Roxberry Boutique, our biggest goal is to have our costumers 100% happy! If you are not 100% satisfied with your purchase, you may return the item in its original condition with in 10 days from day package is received, for full refund, less shipping cost.

* return must be with in 10 days of package received
* Items must be unworn, unwashed, unaltered, with tags, in original package
* All sale and clearance items are final
* Shipping is non refundable - unless there is a mistake on our end
* We require receipt of purchase
* Partial refunded may be offered ( if applicable)
* Any item not in its original condition, is damaged or missing parts for any reason not due to
our error will not be eligible for a refund
* We reserve the right to refuse any returns received 10 days after the post marked delivery
date, or if we determine that the item does not meet our return policy
* We are not responsible for lost or stolen packages
* Do not return item to the manufacturer
* All returns are shipped to

Roxberry Boutique
219 Roxberry Drive
Greensburg, Pennsylvania 15601


Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we
received the item and also will notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will automatically be applied to your
credit card or original payment method.


Late or Missing refunds (if applicable)


We will do are part to process your return as quickly as possible, if you haven't received your
credit after a verification email, please contact your credit card company or your bank. It may
take time to officially process.
If you have any questions or concerns about your refund, please contact us at
sales@roxberryboutique.com


Sale and Clearance items ( if applicable)


Unfortunately only regular priced items can be refunded


Exchanges ( if applicable)


If your item is defective or damaged or a different size is needed and you would like to replace it
for the same item, please email us at sales@roxberryboutique.com


Shipping


Return product to:
Roxberry Boutique
219 Roxbury Drive
Greensburg, Pennsylvania 15601

You are responsible for shipping cost for returned items
All shipping cost are non refundable
If you are shipping an item over $75.00, we suggest using a track-able shipping service